Read about Noelle McCall

With an impressive 27-year tenure in the insurance industry, Noelle boasts 22 years of specialized experience in contract review. Her wealth of expertise extends from her prior roles as the National Practice Leader for Contract Review at Marsh and Aon. These roles have not only fortified her understanding of the industry but have also established her as a trusted authority in contract risk management.

Her commitment to continuous learning is reflected in her exploration of cutting-edge technologies. She is exploring integrating artificial intelligence (AI) and legal technology into contract review.

In summary, Noelle is a seasoned professional, combining decades of industry experience with a commitment to innovation. Her strategic insights and focus on client-centric solutions position her as a driving force in the dynamic landscape of contract risk management.

Q&A with Noelle McCall

What do you see as the biggest opportunity for growth in the construction industry, and how is your company positioned to take advantage of it?

I believe the biggest opportunity for growth in the construction industry is the use of artificial intelligence (AI) for contract review. My company is investigating ways to use AI to speed up and enhance the review of insurance and risk-related provisions in contracts. This will also ensure review consistency and help companies identify and manage their contractual risk.

I believe the use of AI for contract review will revolutionize the contract review process across all industries – not just construction – because all companies sign contracts and all have contractual risks.

Did you know most contractors spend 20% to 30% of their time on contract review? Imagine if they could cut that amount of time by 75% or more through the use of contract management systems that incorporate artificial intelligence in the review process! How much more productive and profitable could they become?

As of 2020, there were approximately 738,281 construction companies worldwide. On average, each construction company reviews 800 contracts in a year. I know from experience that it typically takes at least an hour to review insurance and risk-related provisions in one construction contract. If we assume companies are only spending 1 hour on contract review of insurance and risk-related provisions per contract, then the amount of time all these construction companies spend on this piece of the review is at least 590,624,800 hours in a year!

In your line of work, how do you help and guide others to grow?

I get to do what I love to do every day, which is to help teach insurance agents/brokers, risk managers, and lawyers how to do contract reviews from an insurance and risk-related perspective and to do contract reviews for my clients. I also create unique contract review tools, insurance requirement templates, and training presentations to help simplify and streamline the contract review process and reduce client’s contractual risk.

You can find more information on my website at https://www.contractriskacademy.com. You can also follow me on LinkedIn for more contract review tips at Noelle McCall, CIC, CRM, CISR | LinkedIn.

How do you keep up with what's new in the industry and the latest technologies? And how does your dedication to learning help you lead effectively in a fast-changing environment?

I love to learn new things! I set time aside every day to learn about the latest insurance and risk management news. I read newsletters, online articles, white papers, and LinkedIn posts. I also watch webinars and videos to gather information. In addition, I network with others on LinkedIn and at industry conferences. I sort through the knowledge to gather insights that can help my clients with contract risk management solutions.