Construction industry leaders gathered in Reno, Nevada, to examine ways contractors can strengthen workplace culture, improve employee retention and create safer jobsite environments.
The Mechanical Contractors Association of America participated in the 71st Annual National Association of Women in Construction Conference from Aug. 13-15, where professionals discussed workforce development and opportunities for women across the construction industry.
Jocelyn Jackson, MCAA director of Affiliate Engagement and Women in the Mechanical Industry, moderated a panel titled “Building Respect, Retention & Results: Practical Strategies for Safer, Stronger Workplaces.”
The discussion brought together Adrienne Bennett, CEO of Benkari LLC; Lisa Moving, vice president of Diversity, Equity & Inclusion at Turner Construction Co.; and Christa Tichy, owner of C&T Contracting LLC.
Panelists discussed practical measures contractors can use to create workplaces where employees receive support and have opportunities to develop their careers.
Onboarding and mentorship were identified as important elements of employee retention. Providing workers with clear expectations and support from the beginning can help establish stronger connections between employees and their organizations.
Leadership accountability was another focus of the discussion. Panelists examined how supervisors and organizational leaders can influence workplace culture through communication, training and consistent expectations.
The conversation also addressed resistance to workplace change. Panelists emphasized the value of practical and measurable actions that can demonstrate progress and encourage broader participation within an organization.
Training supervisors and crews was highlighted as one way contractors can reinforce positive workplace behaviors. Effective communication, mentorship and leadership development can also support employee engagement and professional growth.
The session concluded with recommendations attendees could implement within their own organizations and jobsites. These included strengthening onboarding processes, developing mentorship opportunities, improving leadership accountability and providing training that supports respectful workplace interactions.
For mechanical contractors and other construction employers, workplace culture increasingly intersects with workforce development. Retaining experienced workers and attracting new employees requires attention not only to technical training but also to the day-to-day environment in which employees work.
Workplace culture can influence employee engagement, retention and jobsite performance. The strategies discussed at the NAWIC Conference give contractors practical areas to evaluate, including onboarding, mentorship, leadership development, communication and supervisor training. Continued attention to these areas can support construction companies as they build and retain a broader workforce.
Source: MCAA.
